Contact
Multichannel collection for your overdue portfolio
Contact your debtors by WhatsApp, phone, email, and SMS: through one channel or all at once. With templates, campaigns, and the full history in every case.
Acuerdos de pago y nueva carteraGenera reportesCompanies that trust Recu
Contact
Talk to each debtor on the channel they respond to
All channels, one place
WhatsApp, phone, email, and SMS. Pick one channel or launch them all at once.
Templates with preview
Each channel has its own templates. Check how the message will look before sending it.
Campaigns per client
Group templates into campaigns and organize the management of each client.
And also
Built for your team's day-to-day work
Regular email and certified email
Send the email you need and, when you have to prove it was delivered, use certified email. Choose the recipient (plaintiff, defendant, or creditor), the template, and the case attachments.
Every contact stays on the case
Each case gathers in one place what happened with that debtor: interactions, WhatsApp history, emails sent, signed documents, and case notes.
From the first reminder
Act before reaching a legal stage
Early stage
First approach with debtors whose obligation is not yet overdue or who have no legal action against them. You let them know what they owe and until when they can pay, with no formal payment agreement.
Pre-legal stage
Obligations that are already overdue, where a payment agreement is sought. You reach out through the channels you need and keep the complete history of every interaction.
How it works
From message to response, in four steps
01
Choose the channel
WhatsApp, phone, email, SMS, or all at once.
02
Select the template
Check the preview before sending.
03
Send the outreach
To one debtor or to an entire client campaign.
04
Review the case
Every interaction is recorded on the case.
Frequently asked questions
What people usually ask us about multichannel collection
WhatsApp, phone, email, and SMS. You can use a single channel or all of them at once.
Yes. Each channel has its own templates, with a preview before sending. Campaigns group each client’s templates.
It is an email with which you can prove it was sent. It is useful when you need to leave a record, for example in the legal part of the case.
On the case. Each case keeps the interactions, WhatsApp history, emails, signed documents, and notes.
From the early stage, with debtors whose obligation is not yet overdue or with no legal action, through the pre-legal stage, where a payment agreement is sought.
More of the platform
Contact is one part of Recu
Case and agreement management
Tracking of each obligation, partial payments, and payment agreements.
Documents and e-signature
Generate documents from templates and sign them.
Bulk upload and reports
Upload your client’s base and download reports by stage in Excel.
See how Recu contacts your entire portfolio from one place
Tell us the size of your portfolio and we analyze it at no cost. Afterwards you can schedule a demo with our team.
We analyze your portfolio at no cost
Fill out this form and our team will contact you. Your data will be used exclusively to analyze your case.
