Isotipo de Recu

Cases

Collection case management and payment agreements

Bring the parties, the financial summary, the obligations, the agreements, and every interaction with the debtor together in a single case.

Gestión de cartera vencida y negociación de acuerdos de pago en la etapa prejurídica de Recu, con indicadores de recuperación

Companies that trust Recu

Logo de Fincaraíz, empresa que confía en Recu
Logo de AstroPay, empresa que confía en Recu
Logo de Ayvens, empresa que confía en Recu
Logo de Serince, empresa que confía en Recu
Logo de Epeka, empresa que confía en Recu
Logo de Platam, empresa que confía en Recu
Logo de Legalnova, empresa que confía en Recu
Logo de IAD, empresa que confía en Recu

Cases

Everything you need to know about a debtor, in one place

Case information


Parties, financial summary, obligations, and agreements.

Listado de deudores de la cartera en cobro prejurídico en Recu, con deuda actual, total abonado, acuerdo de pago y última interacción
Resumen de recuperación de cartera por etapa en Recu: monto en gestión, monto recuperado, porcentaje de recuperación y notificaciones a clientes

Debt and payments


Creditor, initial and current debt amount, and the recorded payments.

Payment agreements


Check each payment agreement, its status, and the last interaction with the debtor.

Recu Sign: panel de firma electrónica de acuerdos de pago y documentos de cobro de cartera, con estado de cada envío

And also

Built for your team's day-to-day work

Ingesta masiva en Recu para cargar cartera: actores, perfiles de cobro, casos, obligaciones, abonos y medidas cautelares

Payment agreements, precautionary measures, and other lawsuits

In the pre-legal stage, where a payment agreement is sought, you see the status of each agreement. The precautionary measures and the other lawsuits against the same debtor also appear.

Tabla de seguimiento de cartera en cobro jurídico con etapa procesal, estado, acuerdo de transacción y acciones, en la plataforma Recu

The same sections in every case

Every case is organized the same way: case information, interactions, WhatsApp history, emails, signed documents, and case notes.

Collection stages

Every case moves through three stages

Early stage

First approach with debtors whose obligation is not yet overdue or who have no legal action against them, with no formal payment agreement.

Pre-legal stage

Obligations that are already overdue, where a payment agreement is sought.

Legal stage

Lawsuit creation and monitoring of court cases.

How it works

From open case to agreement, in four steps

01

Open the case

Check the parties, financial summary, and obligations.

02

Review the debt

See the initial and current amount, and the payments.

03

Check the agreements

Review each payment agreement and its status.

04

Follow the last interaction

Go into the interactions, WhatsApp, emails, and notes.

Frequently asked questions

What people usually ask us about case management

The case information (parties, financial summary, obligations, and agreements), the interactions, WhatsApp history, emails, signed documents, and case notes.

Yes. In the pre-legal stage the case shows the initial and current debt amount, the payments, the payment agreements and their status, and the last interaction.

In the pre-legal stage of the case, together with the other lawsuits against the same debtor.

Yes. They all have the same sections, regardless of the stage they are in.

The early, pre-legal, and legal stages.

More of the platform

Case management is one part of Recu

Multichannel collection

WhatsApp, phone, email, and SMS from one place.

Documents and e-signature

Generate documents from templates and sign them.

Court case monitoring

Receive updates from the judicial branch without searching for them.

See how Recu organizes every case in your portfolio

Tell us the size of your portfolio and we analyze it at no cost. Afterwards you can schedule a demo with our team.

We analyze your portfolio at no cost

Fill out this form and our team will contact you. Your data will be used exclusively to analyze your case.